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Late & Cancellation Policy
Unfortunately, if you arrive more than 10 mins late for your appointment, it may have to be rescheduled or shortened as a courtesy to other clients. Please provide 48 hours’ notice if you need to rearrange or cancel your appointment.
Pets and Children
Chalfont Wellness operates a no pets or children policy, so please do not bring them along to your appointment.
Only clients over the age of 16 can be treated.
Payment
Payment will be required on completion of the treatment. Accepted payment methods include debit and credit card. Your payment details are not stored in any format whatsoever.
We only collect personal information provided by you upon booking and during consultations. This information is required to contact you, to select the most appropriate treatments, and to provide information regarding post-treatment homecare. Your payment details are not stored in any format whatsoever.
Your personal information will not be shared with any third party without your consent except as may be required in order to comply with any applicable law, regulation, legal process or investigation.
Your personal information will be stored securely and kept for as long as necessary to provide services to you and as necessary to comply with applicable law and regulation.
Under the UK General Data Protection Regulations, the lawful basis we rely on for processing your personal information is your consent. By contacting kirstenandcobeauty@gmail.com you may request to:
* Receive a copy of your personal information.
* Request rectification of your personal information that is in our control.
* Request erasure of your personal information.
Please note that these rights are not absolute and may be subject to Kirsten and Co Beauty's legitimate interests and regulatory requirements.
We reserve the right to periodically amend or revise this policy whereupon a last revision will be provided within a "last modified" section.
If you have any general questions concerning the information collected please contact us at kirstenandcobeauty@gmail.com
Policy date: February 2024
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